Shipping and Delivery İnformation
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For many years, we have provided reliable flat-rate shipping at €89 within the contiguous U.S. This service remains consistent and dependable. If you need international shipping or expedited delivery, we are happy to accommodate your needs.
We offer shipping to a wide range of locations globally, including Canada, Australia, the United Kingdom, and many more.
When Will My Order Ship?
Once you place an order, your package is typically shipped within 12 to 15 business days. If your order is processed after the cutoff time, it will be dispatched on the following business day. For instance, if you place an order on Tuesday after the cutoff, it will be sent out on Wednesday. Orders placed on Friday or Saturday after the cutoff will ship on Monday. In certain markets, Saturday delivery may be available. If a holiday falls on a weekday (Monday-Friday), your package will be shipped on the next business day.
Can Anything Delay My Order?
Delivery times may be affected by unexpected factors such as adverse weather conditions or other circumstances outside our control. Additionally, if you request order verification, please note that it may take additional time to process. For more details, visit our ‘proofs’ page.
How Much is Shipping?
We are committed to keeping shipping costs as low as possible. Our goal is not to profit from shipping fees, but rather to offer you the most competitive rates available through our dedicated efforts.
Once Shipped, Are Packages Delivered on Time?
We take pride in our exceptional 99.8% on-time delivery rate with our courier services. Each package is provided with tracking capabilities, so you can easily monitor your shipment from our store to your designated delivery address.
USA Shipping Options:
- Ground (Flat rate €89): Delivery in 4 to 6 business days from the university (not available for Alaska, Hawaii, or U.S. territories)
- 2-Day Shipping (€129): Delivery within 2 business days
- Overnight (€180): Delivery by 11 AM the next business day
- Overnight (€90): Delivery after 3 PM the next business day
Canada & International Shipping:
International shipping rates vary depending on the destination. To view real-time shipping rates for your location, simply add an item to your cart and proceed to checkout.
What Will the Packaging Look Like?
Shipping rates are subject to change and the current rate will be displayed at checkout. All items are carefully shipped in flat packages designed to protect your documents. The packaging is discreet and does not mention our website or the contents, ensuring your privacy. Rest assured, the package will not indicate that it contains a diploma.
Are There Areas Where You Do Not Ship?
Certain regions are restricted from our courier services due to logistical limitations or business policies. These areas include Iran, Cuba, Colombia, Spain, Iraq, Nigeria, North Korea, Libya, Belarus, Zimbabwe, Myanmar, South Yemen, Sudan, and Syria. If you live in one of these regions, we may still be able to assist you. Please reach out to a sales representative for more information.
Have More Questions About Shipping?
We’ve put together a shipping FAQ to help answer common questions. If you need further assistance, feel free to contact us at +44 730 933 1989 or use our live chat feature. Our customer service team is available Monday to Friday from 9 AM to 5 PM EST.
Do I Need to Sign for My Package?
Yes, all packages require a signature upon delivery. If you’re unavailable, consider shipping to an alternative address, such as your workplace or a hotel. Alternatively, you can leave a signed note instructing the driver to leave the package unattended, though they may refuse this request due to liability concerns for lost or undelivered items.
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What Will Packaging Look Like?
Documents are shipped in sturdy, flat packages similar to those used by educational institutions for diplomas, ensuring they are well-protected throughout the shipping process.
When Will I Receive My Tracking Number?
Tracking numbers are generated when the shipping label is created. You will receive an email with the tracking number, but please note that real-time updates may not be available immediately, as the package needs to be scanned at various stages during transit.
Do I Need to Sign for My Package?
Yes, all packages require a signature upon delivery. If you’re unavailable, you may opt to have it shipped to an alternative address, such as your workplace or a hotel. Alternatively, you can leave a signed note for the driver to leave the package unattended, though they may refuse this request due to liability concerns for lost or undelivered items.
You also have the option to have your package held at your local delivery hub for pickup. If you’d like to choose this option, simply indicate your preference on the order form, and our shipping department will ensure your request is fulfilled.
